/**
 * Ticket System Styles
 */

/* ========================================
   TICKET LIST
   ======================================== */

.tickets-header {
    display: flex;
    align-items: center;
    justify-content: space-between;
    margin-bottom: var(--spacing-md);
    flex-wrap: wrap;
    gap: var(--spacing-sm);
}

.tickets-filters {
    display: flex;
    gap: var(--spacing-sm);
    flex-wrap: wrap;
}

.filter-group {
    display: flex;
    gap: var(--spacing-xs);
}

.filter-btn {
    padding: 8px 16px;
    font-size: var(--font-size-sm);
    border-radius: var(--radius-full);
    background: var(--color-bg-tertiary);
    color: var(--color-text-secondary);
    border: 1px solid var(--color-border);
    cursor: pointer;
    transition: all var(--transition-fast);
}

.filter-btn:hover {
    background: var(--color-bg-card);
    border-color: var(--color-border-light);
}

.filter-btn.active {
    background: var(--color-accent-bright);
    color: white;
    border-color: var(--color-accent-bright);
}

/* Kanban Board */
.kanban-board {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(320px, 1fr));
    gap: var(--spacing-md);
    margin-top: var(--spacing-md);
}

.kanban-column {
    background: var(--color-bg-secondary);
    border-radius: var(--radius-lg);
    padding: var(--spacing-md);
    min-height: 400px;
}

.kanban-header {
    display: flex;
    align-items: center;
    justify-content: space-between;
    margin-bottom: var(--spacing-md);
    padding-bottom: var(--spacing-sm);
    border-bottom: 2px solid var(--color-border);
}

.kanban-title {
    font-size: var(--font-size-lg);
    font-weight: var(--font-weight-semibold);
    display: flex;
    align-items: center;
    gap: var(--spacing-xs);
}

.kanban-count {
    background: var(--color-bg-tertiary);
    color: var(--color-text-secondary);
    padding: 2px 8px;
    border-radius: var(--radius-full);
    font-size: var(--font-size-xs);
    font-weight: var(--font-weight-medium);
}

.kanban-cards {
    display: flex;
    flex-direction: column;
    gap: var(--spacing-sm);
}

/* Ticket Card */
.ticket-card {
    background: var(--color-bg-card);
    border-radius: var(--radius-md);
    padding: var(--spacing-md);
    box-shadow: var(--shadow-sm);
    cursor: pointer;
    transition: all var(--transition-base);
    border-left: 4px solid var(--color-border);
}

.ticket-card:hover {
    box-shadow: var(--shadow-md);
    transform: translateY(-2px);
}

.ticket-card.priority-urgent {
    border-left-color: var(--color-danger);
}

.ticket-card.priority-high {
    border-left-color: var(--color-warning);
}

.ticket-card.priority-medium {
    border-left-color: var(--color-info);
}

.ticket-card.priority-low {
    border-left-color: var(--color-success);
}

.ticket-header {
    display: flex;
    align-items: flex-start;
    justify-content: space-between;
    margin-bottom: var(--spacing-sm);
    gap: var(--spacing-sm);
}

.ticket-title {
    font-size: var(--font-size-base);
    font-weight: var(--font-weight-semibold);
    color: var(--color-text-primary);
    margin: 0;
    flex: 1;
}

.ticket-id {
    font-size: var(--font-size-xs);
    color: var(--color-text-tertiary);
    font-family: 'Courier New', monospace;
}

.ticket-description {
    font-size: var(--font-size-sm);
    color: var(--color-text-secondary);
    margin-bottom: var(--spacing-sm);
    display: -webkit-box;
    -webkit-line-clamp: 2;
    -webkit-box-orient: vertical;
    overflow: hidden;
}

.ticket-footer {
    display: flex;
    align-items: center;
    justify-content: space-between;
    margin-top: var(--spacing-sm);
    padding-top: var(--spacing-sm);
    border-top: 1px solid var(--color-border);
}

.ticket-meta {
    display: flex;
    align-items: center;
    gap: var(--spacing-xs);
    font-size: var(--font-size-xs);
    color: var(--color-text-tertiary);
}

.ticket-assignee {
    display: flex;
    align-items: center;
    gap: var(--spacing-xs);
}

.assignee-avatar {
    width: 24px;
    height: 24px;
    border-radius: 50%;
    background: var(--color-accent);
    color: white;
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: var(--font-size-xs);
    font-weight: var(--font-weight-bold);
}

/* ========================================
   TICKET DETAIL
   ======================================== */

.ticket-detail {
    max-width: 900px;
    margin: 0 auto;
}

.ticket-detail-header {
    background: var(--color-bg-card);
    border-radius: var(--radius-lg);
    padding: var(--spacing-lg);
    margin-bottom: var(--spacing-md);
    box-shadow: var(--shadow-md);
}

.ticket-detail-title {
    font-size: var(--font-size-2xl);
    margin-bottom: var(--spacing-sm);
}

.ticket-detail-meta {
    display: flex;
    gap: var(--spacing-md);
    flex-wrap: wrap;
    margin-top: var(--spacing-md);
    padding-top: var(--spacing-md);
    border-top: 1px solid var(--color-border);
}

.meta-item {
    display: flex;
    flex-direction: column;
    gap: 4px;
}

.meta-label {
    font-size: var(--font-size-xs);
    color: var(--color-text-tertiary);
    text-transform: uppercase;
    letter-spacing: 0.5px;
}

.meta-value {
    font-size: var(--font-size-base);
    color: var(--color-text-primary);
    font-weight: var(--font-weight-medium);
}

/* Timeline */
.ticket-timeline {
    background: var(--color-bg-card);
    border-radius: var(--radius-lg);
    padding: var(--spacing-lg);
    box-shadow: var(--shadow-md);
}

.timeline-item {
    display: flex;
    gap: var(--spacing-md);
    padding: var(--spacing-md) 0;
    border-left: 2px solid var(--color-border);
    padding-left: var(--spacing-md);
    margin-left: 12px;
    position: relative;
}

.timeline-item::before {
    content: '';
    position: absolute;
    left: -7px;
    top: var(--spacing-md);
    width: 12px;
    height: 12px;
    border-radius: 50%;
    background: var(--color-accent-bright);
    border: 2px solid var(--color-bg-card);
}

.timeline-item:last-child {
    border-left-color: transparent;
}

.timeline-content {
    flex: 1;
}

.timeline-header {
    display: flex;
    align-items: center;
    justify-content: space-between;
    margin-bottom: var(--spacing-xs);
}

.timeline-user {
    font-weight: var(--font-weight-semibold);
    color: var(--color-text-primary);
}

.timeline-time {
    font-size: var(--font-size-xs);
    color: var(--color-text-tertiary);
}

.timeline-text {
    color: var(--color-text-secondary);
    font-size: var(--font-size-sm);
}

/* Notes Section */
.ticket-notes {
    margin-top: var(--spacing-md);
}

.note-form {
    background: var(--color-bg-tertiary);
    border-radius: var(--radius-md);
    padding: var(--spacing-md);
    margin-bottom: var(--spacing-md);
}

/* Attachments */
.ticket-attachments {
    display: grid;
    grid-template-columns: repeat(auto-fill, minmax(150px, 1fr));
    gap: var(--spacing-sm);
    margin-top: var(--spacing-md);
}

.attachment-item {
    position: relative;
    border-radius: var(--radius-md);
    overflow: hidden;
    aspect-ratio: 1;
    background: var(--color-bg-tertiary);
    cursor: pointer;
    transition: transform var(--transition-fast);
}

.attachment-item:hover {
    transform: scale(1.05);
}

.attachment-item img {
    width: 100%;
    height: 100%;
    object-fit: cover;
}

/* ========================================
   RESPONSIVE
   ======================================== */

@media (max-width: 768px) {
    .kanban-board {
        grid-template-columns: 1fr;
    }

    .tickets-filters {
        width: 100%;
    }

    .filter-group {
        flex: 1;
    }

    .filter-btn {
        flex: 1;
    }
}

@media (max-width: 480px) {
    .ticket-detail-meta {
        flex-direction: column;
    }

    .ticket-attachments {
        grid-template-columns: repeat(2, 1fr);
    }
}